For monthly accommodations or longer, contact us:
For monthly accommodations or longer,
contact us:
Residences Extended Stay respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.
We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, occupancy agreement, or third-party reservation systems.
We use your data solely to communicate via SMS about inquiries, reservations, and guest services related to Residences Extended Stay properties. Messages may include responding to availability requests, confirming tours or move-in appointments, reservation confirmations, payment reminders, maintenance notifications, and responses to guest service requests. Messages are only sent in response to customer inquiries or existing service relationships.
By providing your phone number, you consent to receive SMS messages from Residences Extended Stay related to your inquiry, reservation, or stay. Consent is not a condition of purchase.
We protect your data with secure storage measures to prevent unauthorized access.
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
You may receive customer support messages, responses to inquiries, booking confirmations, appointment or tour scheduling messages, payment reminders, maintenance notifications, and service-related updates.
Message frequency varies depending on your interaction with us.
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
You can opt out of SMS messages at any time by replying STOP or CANCEL to any message. For assistance, reply HELP or contact us at residences@dfi.cc or 978-230-7111.
If you have questions about this policy or need assistance, please email residences@dfi.cc or call 978-230-7111.
We do not share your data with third parties for marketing purposes. Residences Extended Stay will not sell, rent, or share your mobile number.
All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
